Reviews - Backyard Oasis (2024)

From 486 reviews

Reviews - Backyard Oasis (1)

Jeff Santos

Super prompt. Extremely helpful, knowledgeable and professional. Eric did a fantastic job explaining every step, making recommendations on best options and really shined as an expert!

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Reviews - Backyard Oasis (3)

Donna Dean

Very quick response to an issue with my pool cover due to the extra 14 inches of rain received overnight. Excellent service to pump off water, secure the cover, tighten the cables and added extra fasteners before the next storm arrived. …

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Response from business owner

Thanks for the kind words Donna. We appreciate you.

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Reviews - Backyard Oasis (5)

Colleen Provasek

Beth and Sara are always so helpful and pleasant

They know the answers to any problem we have

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Reviews - Backyard Oasis (7)

Beth Dorsey

I give Backyard Oasis 5 stars. We love our hot tub, we get good service and the the staff are very good. They take good care of their customers needs.

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Reviews - Backyard Oasis (9)

Vicky Lindsey

Always friendly and professional. The only pool company I call

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Reviews - Backyard Oasis (11)

Mark Peterson

On time and very professional!

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Reviews - Backyard Oasis (13)

Steve Littlefield

Excellent service from Dave at installation.

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Reviews - Backyard Oasis (15)

Jerry Pena

Staff was very helpful and showed me products that I was looking for that we’re discounted which help cut costs. Thank you!

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Reviews - Backyard Oasis (17)

Brandi Calkin

Backyard Oasis was so easy to work with from start to finish! I told them what pool I wanted and a description of how I wanted my deck and they did not disappoint with the design! It only took a day for the pool and a day for the deck! They…

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Reviews - Backyard Oasis (19)

vanya martin

They are ALWAYS helpful and friendly! Love the service and the smiles…

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Reviews - Backyard Oasis (21)

Jay Reyes

Always super nice and helpful.

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Reviews - Backyard Oasis (23)

cheryl rains

Been with them since 2007 i dont go anywhere else for my supplies they have my business forever

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Reviews - Backyard Oasis (25)

School of Christ International

Great job on my Spa -

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Reviews - Backyard Oasis (27)

Kathleen Thrower

They installed my hot tub 6 years ago. They are very professional and know all about hot tubs. Even the girls doing water samples are friendly. I love the “moto massage” for my bad back.

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Reviews - Backyard Oasis (29)

Max Stovall

For over 18 years, Since 2005,

A very Satisfied Customer,

Our Jacuzzi & above ground pool,

with exceptional service & advice whenever requested & as needed.

👍🏽👍🏽.

⭐️⭐️⭐️⭐️⭐️.

Capt Max

⚓️🚢🇺🇸

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Reviews - Backyard Oasis (31)

Dana Toombs

While waiting to have our water tested we were asked if we needed assistance by the new GM Josue. He walked and talked with us showing us the newest hot tubs and even told us about an upcoming sale! He was very knowledgeable and …

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Response from business owner

Dana thank you for the kind words. It was a pleasure meeting both you and Robert yesterday. I really enjoyed our conversation. I will be sure to reach out as soon as we open pre-orders for our Black Friday Sale!

Regards

Roland Davila

General Manager

Backyard Oasis

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Reviews - Backyard Oasis (33)

James O. Bruso III

Always friendly and helpful

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Reviews - Backyard Oasis (35)

John Smoker

Once again, great service! I know this review is under John Smoker, but I am his wife. I do all the maintenance on our inground pool, so I leave the reviews. Took a water sample in yesterday, they tested, gave AND explained the directions, …

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Reviews - Backyard Oasis (37)

Debora Lemmer

I’ve been using Backyard oasis for about 20 years. Great people and stop at nothing to get you what you need.

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Reviews - Backyard Oasis (39)

John Lupo

Great communication. Installation went well ahead of schedule.

I highly recommend.

Very satisfied customer

John Lupo

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Reviews - Backyard Oasis (41)

Angel Gillispie

We were very pleased with the professionalism of the business, knowledge of staff, quality of the product, and speed of installation. By far the best experience out of all the pool installers we visited with. Roland is great to work with …

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Response from business owner

Thank you for the awesome feedback Angel! It was great seeing you and your family again! Enjoy your new pool!

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Reviews - Backyard Oasis (43)

Moonlight Star

The sale's ppl are always friendly & helpful we've been doing business here for several years ,and have always had a pleasant experience!

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Reviews - Backyard Oasis (45)

Richard Greene

She help myself in every way and answering questions as I'm a dummy to a new above ground pool.

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Reviews - Backyard Oasis (47)

Charlotte Hoover

Awesome place and they good

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Reviews - Backyard Oasis (49)

LaNell Shaw

I have been a Customer for years and I have always been pleased and have never been disappointed. Backyard Oasis has designed and created a Fountain on my Pool, Pool Service, Water Treatments and Products and my Pool stays sparking. 5 Star …

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Reviews - Backyard Oasis (51)

Billy Snook

Awesome Customer Service

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Reviews - Backyard Oasis (53)

Helen Wieman

Thomas does an awesome job!

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Reviews - Backyard Oasis (55)

Kenny Norsworthy

Great place to do business with locally. Customer service is a high priority as I personally have experienced it over the past 15 years! Very knowledgeable staff. Keep up the good work!

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Reviews - Backyard Oasis (57)

Robert Moore

I have driven 1 and 1/2 hour to Livingston's backyard oasis (time it takes me to get there and back) for several years from Huntsville and have bought all my chemicals from them, followed their instructions and my pool is always pristine. …

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Reviews - Backyard Oasis (59)

James Kolb

Very helpful and knowledgeable

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Reviews - Backyard Oasis (61)

Kip Robins

I buy all my pool chemicals from backyard oasis. The staff is always friendly and very informative. Thank you !

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Reviews - Backyard Oasis (63)

Luis Cervantes

Great job

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Reviews - Backyard Oasis (65)

Ramona McClanahan Rogers

They done a great job. Thank you.

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Reviews - Backyard Oasis (67)

Robert Ayala

Picked up some sand for our filter and the gentleman that help me went above and beyond to explain the process! I will definitely come back !

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Reviews - Backyard Oasis (69)

Anissa Hill

Beth is AMAZING!! So helpful, informative, knowledgeable and patient with all my questions!! They’re the BEST!

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Reviews - Backyard Oasis (71)

Joel Casiday

Excellent business! Wonderful and personable staff. Rewards program is great, but wish their coupons were digital and not sent through the mail on paper.

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Reviews - Backyard Oasis (73)

allen munoz

Went in needing parts for my pump, shock, and a automatic vacuum and they where so professional and knowledgeable on their products

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Reviews - Backyard Oasis (75)

Marjorie Asper

Bought spa Frog chemicals

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Reviews - Backyard Oasis (77)

Kelly Shannon

I needed a replacement filter that was not in stock. It was ordered that day and arrived earlier than expected. Staff contacted me promptly for pick-up. Very friendly and helpful. I will go here again.

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Reviews - Backyard Oasis (79)

ben hawthorne

I have a Hot Springs spa that had developed a leak. After a local repair man made it worse I found Backyard Oasis. I was able to save money by bringing the spa to them and they kept me informed and had the spa repaired quickly. The …

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Janet Powell

The owners are involved in the day to day operation. The management and staff are all very knowledgeable and professional. Thank you for servicing my pools for the last 8 years.

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Reviews - Backyard Oasis (83)

Ramona McClanahan Rogers

Excellent hot tub excellent service sales people were awesome. Thanks a lot.

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Reviews - Backyard Oasis (85)

Michelle Dorsett

They are wonderful to work with

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Reviews - Backyard Oasis (87)

David Minor

They sourced a part I needed in a speedy fashion

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Reviews - Backyard Oasis (89)

Kathy Baker

Got a hot tub

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Reviews - Backyard Oasis (91)

Carlton Anderson

I take water sample to the store for analysis and they’re the most professional staff ever. The team is very sociable and kind.

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Reviews - Backyard Oasis (93)

LoreeJon Brown

I go there for them to check my pool water and help me to keep my pool sparkling clean. I am probably going to use them for weekly or biweekly maintenance for my pool this summer. They are all very nice and very helpful.

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Reviews - Backyard Oasis (95)

Heather Pfaff

We went in to purchase an above ground pool and deck. Needless to say, we left extremely happy and can't wait to swim in our pool!

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Reviews - Backyard Oasis (97)

Rhonda Mitchell

Needed water tested for hot tub. It was done right away, with a printout of problems. Bought the required chemicals at a reasonable price. Staff was very friendly.

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Reviews - Backyard Oasis (99)

ronda perkins

Very knowledgeable staff. Ron explained everything and cheerfully answered every question. Went there and bought a hot tub and will be going back for a pool in the future.

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Reviews - Backyard Oasis (101)

Daniel Cennamo

The best place for pools spas and parts.

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Reviews - Backyard Oasis (103)

Ruth Niswander

Everyone was very friendly and efficient. The installation crew was amazing. I definitely recommend them.

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Reviews - Backyard Oasis (105)

Robbie Bruce

Friendly and professional staff. Always knowledgeable and helpful.

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Reviews - Backyard Oasis (107)

Shelby Brock

Great service and wonderful people to work with!

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Reviews - Backyard Oasis (109)

Dianne Smith

Wanted to have tech check components of spa. Seemed slow heating.

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Reviews - Backyard Oasis (111)

Donald Haney

Folks at the back of subway surfing here and some of the finest most reliable and courtesy people and go out of the way to help you to solve your problem I highly recommend this outfit to anybody who's having trouble or wants to get a pool …

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Reviews - Backyard Oasis (113)

Bill Hunter

Very nice group of professionals. Everyone is polite, fair and honest. They treated me very well over 2 big transactions and really worked with me. Thanks!

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Reviews - Backyard Oasis (115)

Mary Helms

Excellent. Service techs were excellent. Worked thru problem fast and efficiently

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Reviews - Backyard Oasis (117)

Joshua Moore

We use them every week for our Airbnb. They've been great!!

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Reviews - Backyard Oasis (119)

Jim & Janice T

Enjoyed meeting Tammy..an asset to your business..Jaala enjoyed being educated on balls in tank...overall enjoyed our time with you today..

Reviews - Backyard Oasis (120)

David Gibson

Friendly and helpful

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Reviews - Backyard Oasis (122)

Debbie James-Margison

Installed a Spa for us! Highly recommended!!

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Reviews - Backyard Oasis (124)

Fern River

Everyone is very knowledgable and professional, … also they have everything you need for pool maintenance including pool and filter cleaning tools.

Floating pool flower lights and fun outdoor setting items.

Call them if you have questions…

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Reviews - Backyard Oasis (126)

Lawrence “Larry” Fink

You guys are the best.

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Reviews - Backyard Oasis (128)

Elaine Elkin

Excellent service! 5 star!!

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Reviews - Backyard Oasis (130)

Reyna Marquez

It was my first time being in there and they were Awesome!!!! Thank y’all so much

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Reviews - Backyard Oasis (132)

Pam Bowden Stevens

Always welcome you when you come in the door. Very helpful in whatever I need to know. They are always friendly and polite. I Always come here for all my pool supplies and problems.

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Reviews - Backyard Oasis (134)

Vicki H

I was having time with my pool and Shannon (and Mrs. Patty) came out and got it back to where it needs to be. Thanks.

Reviews - Backyard Oasis (135)

Sandra Rice

They went above and beyond to help me find a part.

Excellent help.

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Reviews - Backyard Oasis (137)

DAVID MIZRANY

I went to get chlorine for our new Coleman hot tub and the service was excellent and very knowledgeable. I will take all my hot tub business there.

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Reviews - Backyard Oasis (139)

Karen Martinez

Awesome staff. Very friendly and helpful. Only sold me what I needed. No pushy sales.

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Reviews - Backyard Oasis (141)

Raymond Dillard

Friendly helpful people when it comes to managing your pool.

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Reviews - Backyard Oasis (143)

James & Dee W

Thank you Patte & Adam for all ya'll help ... I think we are finally on our way to a clear, usable pool

🤗🤗🤗🤗. Dee & James Walker

Reviews - Backyard Oasis (144)

Lois Frye

Highly-qualified and very professional. Installer David is a very hard worker. Very friendly and very professional. I would recommend Backyard Oasis if your looking for a Theripectic Spa. It has helped us greatly.

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Reviews - Backyard Oasis (146)

paul eppley

Very helpful people they know their business and they will help you get your pool blue again I can almost guarantee you had an amazing experience there I really know their stuff

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Reviews - Backyard Oasis (148)

Rhonda Alford

The staff here are outstanding and we recommend this store 100% very knowledgeable as well as helpful

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Reviews - Backyard Oasis (150)

Nancy Martin

Sarah did a water analysis for me. She did a thorough job & got the chemicals I needed off the shelf.

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Reviews - Backyard Oasis (152)

Elaine Rogers

Always helpful to get water in balance.

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Reviews - Backyard Oasis (154)

Brenda S. Myers

The staff was extremely knowledgeable and patient with me having to get photos from home so she could help me. went the extra mile I was grateful

Brenda Myers

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Reviews - Backyard Oasis (156)

Terry Shiflet

The Associate assisted and was very helpful in getting and helping get what was needed

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Reviews - Backyard Oasis (158)

Mike Carsner

Friendly staff and decent prices.

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Reviews - Backyard Oasis (160)

Howie Eldridge

As always they answered all my questions and we're very helpful!

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Reviews - Backyard Oasis (162)

Angel Fletcher

I have always used them in the past they are absolutely amazing it’s been awhile since I had a pool and got a new one took a water sample to get tested with the hopes they still did water testing as soon as I walked in she asked if I needed…

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Rhonda Barton

Great customer service

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Reviews - Backyard Oasis (166)

Pam Young

The team at backyard oasis is always professional and helpful and willing to help with any issue you may be having. We love this place. We would recommend it to anyone.

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Reviews - Backyard Oasis (168)

John Thompson

Great staff very knowledgeable service techs did a great job and took the time to put the hot tub in the correct spot on our deck. Highly recommend Backyard Oasis

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Reviews - Backyard Oasis (170)

Kellie Laughlin Rossow

My husband and I have been their clients for over 5 years. Their customer service is top-notch with personable and knowledgeable personnel. Their service department will answer any question and know their equipment. My husband and I …

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Reviews - Backyard Oasis (172)

Craig & Carla W

Have always had good luck with the products, we've ordered. Easy with billing using auto pay with credit card. Delivery on time and can always call if have questions. Very pleased. Thanks,

Reviews - Backyard Oasis (173)

John M & Gayle S

Great service and very knowledgeable!!!

Reviews - Backyard Oasis (174)

patience 1

Awesome customer service. Friendly staff always greet me by name. Only sell me what I need. My pool always looks great because of their diagnostics. Thank you Beth for sharing your vast knowledge. They are like an extension of my …

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Reviews - Backyard Oasis (176)

Carole Knapp

I needed to replace the filters on my hot tub, they had the parts in stock. They knew I might not make it there before they closed, and offered to put them in a special place so I could have them before my local hot tub professional was …

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Reviews - Backyard Oasis (178)

Warren Stripling

The Backyard Oasis staff are very professional and helpful everytime we come in or call. Their knowledge and willingness to help is second to none. A few months ago we had an issue with a piece of equipment. They worked hard to resolve the…

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Reviews - Backyard Oasis (180)

STEVE LOY

Great people and Great Service Bought Polywood picnic table and chairs

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Reviews - Backyard Oasis (182)

Donna Knight

Totally professional, knowledgeable, and anxious to please.

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Reviews - Backyard Oasis (184)

Elizabeth Coker

I have been their client for over 10 years. Great, professional, friendly service. I highly recommend them.

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Reviews - Backyard Oasis (186)

Dean Maniatis

I thankfully used Backyard Oasis to purchase and install a new spa in addition to repairing, moving and installing my old spa at a different location. They were professional, responsible, fair, and did excellent work. I would use them again…

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Reviews - Backyard Oasis (188)

Yvonne Whitmire

Polite , knowledgeable, and helpful

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Reviews - Backyard Oasis (190)

Christine Postma

Just needed chemicals.

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Reviews - Backyard Oasis (192)

Donna Fairbanks

Everyone is so knowledgeable and friendly. They are very reassuring when teaching how to do pool maintenance.

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Reviews - Backyard Oasis (194)

Brenda

Great service! Will definitely call again for any of our pool needs.

via Reviews - Backyard Oasis (195)

Insights, advice, suggestions, feedback and comments from experts

Introduction

I am a knowledgeable and experienced expert in the field of pool and spa maintenance and installation. I have a deep understanding of the products, services, and customer experiences related to Backyard Oasis, as evidenced by the extensive customer reviews and feedback provided over the years.

Backyard Oasis Customer Feedback

The customer feedback for Backyard Oasis is overwhelmingly positive, with numerous customers praising the prompt and professional service, knowledgeable staff, and excellent customer care. Customers have highlighted the helpfulness, friendliness, and expertise of the staff, as well as the quality of the products and services provided by Backyard Oasis.

Products and Services

Backyard Oasis offers a wide range of products and services related to pools, spas, and outdoor living. Customers have mentioned purchasing pool and spa chemicals, filters, hot tubs, and above-ground pools from the store. The installation and maintenance services provided by Backyard Oasis have also been highly praised by customers.

Staff Expertise and Professionalism

Customers have consistently mentioned the expertise, professionalism, and knowledge of the staff at Backyard Oasis. They have highlighted interactions with specific staff members who have provided exceptional service, helpful recommendations, and thorough explanations of products and maintenance procedures.

Conclusion

The extensive and positive customer feedback for Backyard Oasis demonstrates the company's commitment to providing high-quality products, expert advice, and exceptional customer service in the field of pool and spa maintenance and installation. If you have any specific questions or need further information about Backyard Oasis, feel free to ask!

Reviews - Backyard Oasis (2024)
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